Terms & Conditions

These terms govern your use of the Well Counted website and, together with your engagement letter, the services we provide. By using this site or instructing us, you accept them.

If any part of these terms conflicts with a signed engagement letter, the engagement letter prevails for that engagement.

Well Counted provides audit, bookkeeping and accounting, VAT and corporate tax compliance, and advisory services to businesses operating in the United Arab Emirates.

Information on this website describes those services in general terms. It is not advice, and it is not a substitute for a conversation about your own circumstances.

Work begins once we have issued an engagement letter and you have accepted it. That letter sets the scope, the deliverables, the timetable and the fee.

Anything outside the agreed scope — a new filing obligation, a restatement of prior periods, an unplanned regulatory request — will be quoted and confirmed before we start it.

We may decline or discontinue an engagement where we cannot complete client due diligence, where a conflict of interest arises, or where continuing would put us in breach of professional standards.

Our work is only as reliable as the records behind it. You agree to:

• Provide complete, accurate records and supporting documents on time.
• Tell us promptly about anything that materially affects the engagement, including disputes, investigations and changes in ownership or activity.
• Keep your own statutory records as UAE law requires.
• Review and approve deliverables before they are filed or issued. Responsibility for the contents of a return or a set of financial statements remains yours.

Fees are set out in the engagement letter, either as a fixed amount or on a time basis at our published rates. Unless stated otherwise, fees exclude VAT, government charges and out-of-pocket costs.

Invoices are payable within thirty days. We may suspend work on overdue accounts after giving you notice.

We treat everything you share with us as confidential and disclose it only with your consent, or where the law or a regulator requires it.

The same obligation runs the other way: reports, methodologies and templates we give you are for your own use and should not be circulated outside your organisation without our written agreement.

The content of this website — text, layout, photography, the Well Counted name and mark — belongs to us and may not be copied or reused without permission.

Working papers created during an engagement remain our property. You receive the deliverables and a licence to use them for the purpose they were prepared for.

You may browse the site and submit genuine enquiries. You may not attempt to interfere with it, extract data from it by automated means, or use it to send unlawful, misleading or abusive content.

We aim to keep the site available and accurate, but we do not guarantee uninterrupted access, and we may change or withdraw any part of it without notice.

Nothing on this website constitutes audit, tax, legal or investment advice, and no client relationship arises from reading it or from sending an enquiry through it.

Links to external sites are offered for convenience. We do not control them and take no responsibility for their content.

To the extent permitted by UAE law, our total liability arising from an engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential loss, including loss of profit, business or data.

We are not liable for a loss caused by incomplete or inaccurate information provided to us, or by a decision you take on the basis of information you did not ask us to verify.

Nothing in these terms limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.

Either party may end an engagement on thirty days written notice. Fees for work completed up to that date remain payable, and we will hand over the deliverables produced to that point.

On request we will co-operate with an incoming adviser in the manner professional standards require.

These terms are governed by the laws of the United Arab Emirates, and the courts of the Emirate of Sharjah have exclusive jurisdiction over any dispute arising from them.

We may update these terms from time to time. The version published on this page at the date of your engagement is the one that applies to it.

For anything relating to these terms, write to wellcountedfze@gmail.com, or to Well Counted, Sharjah, United Arab Emirates.